Administrative & billing support
For questions about your account, subscription, billing, shipping, or cancellations.
(645) 225-9693
Email: support@peptorx.org
Monday–Friday, 9:00 AM – 6:00 PM Eastern Time.
Clinical & medical questions
Questions about your treatment, dosing, side effects, refills, or lab results are answered by your licensed clinician through the secure patient portal. PeptoRx staff are not clinicians and cannot provide medical advice.
Access your secure patient portal here: Patient Login
After completing your assessment you will receive an email invitation to set up your portal account.
If you are experiencing a medical emergency, call 911.
Privacy requests
For questions about your health information or to exercise your privacy rights: privacy@peptorx.org
See our Notice of Privacy Practices and Privacy Policy.
Mailing address
Alveon LLC (d/b/a PeptoRx)
111 NE 1st St, 8th Floor, Miami, FL 33132
This is a business office. It is not a pharmacy or a clinical facility, and medications cannot be returned to this address.